AOF, a leading construction company with a 50-year history of specializing in the restoration of historical monuments, approached LOAD with the request to develop a digital solution that would streamline the management and monitoring of its projects. The goal was to provide a real-time overview of all aspects of each project, from personnel to materials, and ensure a smooth operation at every stage.
Given the ongoing pandemic situation, the aim was to help AOF manage its projects remotely and effectively to maximize efficiency and minimize disruption.
In response to AOF’s request, we immediately considered several digital products that could address their needs. However, to ensure success, it was critical to understand why the company had not yet achieved its goals. Recognizing the value of time as a critical resource in AOF’s business, LOAD took a thorough approach, and began by mapping out the key elements of the operation. This allowed us to ask insightful questions and gain a comprehensive understanding of AOF’s challenges.
Upon closer inspection, we found that AOF’s unique specialization in rehabilitation and architecture meant that the company had a large number of people to manage, not only at the operations level, but also at the management level. LOAD was able to identify the key issues and risks associated with the project, and we approached the issue with a structured process that helped us organize and align all relevant information. This process was the User Stories process documentation, which helped us define what the digital solution should look like to meet AOF’s expectations and ensure success.
To meet AOF’s needs, LOAD developed a digital solution consisting of a mobile application for field staff and a desktop version for the administration. The solution was designed to meet the unique needs of AOF users and provide real-time insight into ongoing projects. To further enhance the value of this solution, LOAD has begun developing Progressive Web Apps (PWA) at no additional cost. This means that AOF can benefit from a streamlined and cost-effective digital solution that significantly reduces costs.